It’s always our goal to keep people’s appliances running. As long as they’re safe and we can make sure they’re working well, we avoid recommending that anyone replace a costly appliance. On the other hand, nothing lasts forever. Our customers are our neighbors, and we don’t want them facing unnecessary hazards or wasting money on repairs that won’t have a lasting effect.
Water heaters are a great example of an appliance that people tend to ignore until there’s a problem—usually a cold shower, but sometimes a worse situation. But you shouldn’t ignore it! If you keep an eye on your water heater, you can avoid disaster by catching problems early.